If you have a question not listed there, please contact CCIT Support. Please check out our two-factor authentication FAQs here. Yes, two-factor authentication will help prevent unauthorized access to your account should your login and password be compromised. If you do not have a smart phone or tablet available to utilize the Duo Mobile App, please contact CCIT Support before your trip for information on a Duo Token or adding a temporary bypass code to your account. Use of SMS is not recommended for international travelers. Please note that if you’re traveling internationally (or have an international phone number) and you are using text messages as your method of two-step verification, you may be subject to your carrier’s roaming charges for SMS messages.
If you travel internationally and need access to Clemson protected resources, the Duo app is available for smartphones or tablets as long as you have Internet services. Entering a code from your Hardware Token ( Yubikey) on the Duo Authentication when prompted.Sending a SMS Text Message to the Duo Mobile app on your smartphone that you acknowledge to confirm your identity.Sending a Push notification to the Duo Mobile app on your smartphone that you acknowledge to confirm your identity.Then you will also be prompted to use Duo to confirm your identity by using one the following methods you choose: In January 2021, details about the information Duo Mobile uses for multi-factor authentication began being surfaced in the Apple App Store on the Duo. The data from the clipboard is not logged or sent off the device in any way and the data is deleted after processing. When you login to Peoplesoft, the Virtual Private Network, or other services requiring two factor authentication, you will start with your Clemson credentials. Duo Mobile uses the clipboard to support our Trusted Endpoints functionality. In addition to easy enrollment on a device you already have, Duo’s secure cloud-based environment meets all federal and industry compliance regulations as well. If someone gained access to your password, two-factor authentication would provide added protection.
A handy comparison would be a debit card that can only be used with a corresponding PIN. Please review Duo's support articles about support iOS and Android versions.Two-factor authentication through Duo will not only help secure the campus network, it will also ensure only authorized users can access critical information, such as paychecks or other sensitive information. Sign into DORI and click the Duo Device Management tab in the navigation menu located on the left side of the screen. How can I manage devices I've enrolled in Duo? Please visit the iOS and Android support sites for instructions on how to determine your device's operating system version. How can I determine which software version my device is using? Search Duo Mobile and click on the green Duo Mobile app. What operating systems is Duo Mobile still supported on?ĭuo Mobile will continue to be supported on iOS 12 or later and Android 8 or later. Go to the Google Play Store app located in your applications. You can continue to use these authentication options on a device with iOS 11 or Android 7. SMS-delivered passcodes and phone callback authentication do not rely on the Duo Mobile app. I receive authentication texts or calls to a device using iOS 11 or Android 7. However, you can continue using already-installed versions of Duo Mobile on devices with iOS 11 or Android 7. will no longer be able to download Duo Mobile from the Apple App Store or Google Play Store. 21, 2021, devices with iOS 11 or Android 7. However, you will not receive updates to Duo Mobile on these devices after Dec. What does this mean for me?ĭuo Push and app-generated passcode authentications will continue to function on already-installed versions of Duo Mobile on devices with iOS 11 and Android 7.
To access the latest features and improvements made to the Duo Mobile app, Duo recommends updating to the latest operating system on any device using iOS 11 or Android 7. 1, 2020, Duo Security will end support for their Duo Mobile application on devices using iOS 11 and Android 7.
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